Good Bet Terms and Conditions — Know Before You Play

01 Introduction

Welcome to good bet. These terms and conditions ("Terms") form a legally binding agreement between you ("the Player") and good bet ("we", "us", "our", "the Platform") in relation to your use of the good bet website, mobile application, and all associated services available at good-bet.app.

By registering an account, making a deposit, or placing a bet at good bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the good bet platform.

Good bet reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the good bet platform after any changes constitutes acceptance of the updated Terms.

02 Eligibility

To register and use good bet, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a good bet employee.

Good bet reserves the right to request proof of age and identity at any time. If a player is found to be under 18 years of age, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned subject to verification of the payment method used.

03 Account Registration

To access the full range of good bet services, you must register an account. During registration, you are required to provide accurate, complete, and up-to-date personal information. Providing false information during registration is a breach of these Terms and may result in immediate account closure.

• Each player is permitted to hold only one account at good bet. Duplicate accounts are strictly prohibited.
• You must provide a valid email address and phone number that you have access to.
• Your account details must match the payment method you use for deposits and withdrawals.
• Good bet may require identity verification (KYC) before processing withdrawals or at any other time deemed necessary.
• You are responsible for ensuring that all account information remains accurate and up to date.

If you discover that a duplicate account has been created in your name without your knowledge, contact good bet support immediately. Good bet will investigate and take appropriate action.

04 Account Security

You are solely responsible for maintaining the confidentiality of your good bet account credentials, including your username and password. You must not share your login details with any other person under any circumstances.

• Choose a strong, unique password for your good bet account and do not reuse it on other platforms.
• Good bet will never ask for your password via email, live chat, or any other communication channel.
• Enable two-factor authentication (2FA) on your account for an additional layer of security.
• Log out of your account after each session, especially when using a shared or public device.
• If you suspect that your account has been accessed without your authorisation, contact good bet support immediately and change your password.

Good bet cannot be held responsible for losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your credentials. Any activity carried out using your account credentials is your responsibility unless you have reported a security breach to good bet in a timely manner.

05 Deposits & Payments

Good bet accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All deposits are credited to your good bet account instantly upon confirmation from the payment provider. Good bet does not charge any fees on deposits, though your payment provider may apply their own charges.

• The minimum deposit amount is displayed on the deposit page and may vary by payment method.
• All payment methods used for deposits must be registered in your own name and must match your good bet account details.
• Good bet does not accept deposits from third parties. Any deposit found to originate from a third-party payment method will be returned and the account may be suspended.
• Deposits made in error cannot always be reversed. Contact support as quickly as possible if you believe a deposit was made in error.
• Good bet reserves the right to request proof of payment method ownership at any time.

06 Withdrawals

Withdrawal requests at good bet are processed to the same payment method used for the original deposit. Good bet does not process withdrawals to third-party accounts or payment methods not previously used for deposits on the account.

• The minimum withdrawal amount is displayed on the withdrawal page and may vary by payment method.
• Withdrawals are subject to identity verification. Good bet may request KYC documents before processing any withdrawal.
• Withdrawal processing times vary by payment method but good bet aims to process all verified withdrawal requests promptly.
• Good bet reserves the right to delay or withhold withdrawals pending investigation if there is any suspicion of fraudulent activity, bonus abuse, or breach of these Terms.
• Winnings derived from bonus funds are subject to the wagering requirements specified in the relevant bonus terms before they can be withdrawn.

If your withdrawal request is declined or delayed, good bet will notify you via your registered email address with an explanation. If you believe a withdrawal has been incorrectly declined, contact our support team to raise a dispute.

07 Bonuses & Promotions

Good bet offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms and conditions that will be communicated at the time the bonus is offered. The following general bonus terms apply to all good bet promotions unless otherwise stated:

• All bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn.
• Wagering requirements, eligible games, minimum odds, and time limits will be specified in the individual bonus terms.
• Good bet reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through systematic play, arbitrage, or collusion will result in bonus cancellation and may result in account suspension.
• Only one bonus may be active at a time unless otherwise specified.
• Good bet reserves the right to reclaim bonus funds and any winnings derived from them if it determines that a bonus has been claimed or used in breach of these Terms.

08 Game Rules & Fair Play

All games available at good bet use independently audited Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. The published Return to Player (RTP) figures for each game are accurate and verified by third-party auditors.

• Game outcomes are determined by certified RNG technology and cannot be influenced by good bet or any player.
• In the event of a technical fault or disconnection during a game round, good bet will resolve the situation in accordance with the game provider's rules. Incomplete rounds may be cancelled and stakes returned.
• Good bet reserves the right to void any bet or game round where a technical error has resulted in an incorrect outcome or payout.
• Players must not use any software, tool, or method designed to gain an unfair advantage over the platform or other players.
• Any winnings resulting from a software malfunction or error will be voided.

Good bet's game library includes slots, fishing games, darts, and other formats. Each game category has its own specific rules which are displayed within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing bets.

09 Prohibited Activities

The following activities are strictly prohibited at good bet and will result in immediate account suspension and forfeiture of funds:

• Registering more than one account on the good bet platform.
• Providing false, misleading, or incomplete information during registration or verification.
• Using the platform for any form of money laundering or financial crime.
• Attempting to exploit software bugs, glitches, or errors for financial gain.
• Using automated bots, scripts, or software to interact with the platform.
• Colluding with other players to gain an unfair advantage.
• Engaging in any form of fraud, including chargeback fraud on deposits.
• Accessing the platform from a jurisdiction where online gaming is prohibited.
• Allowing a third party to use your account or using a third party's account.

Good bet cooperates fully with law enforcement and regulatory authorities. Any activity suspected to constitute a criminal offence will be reported to the relevant authorities and all associated funds may be frozen pending investigation.

10 Account Suspension & Closure

Good bet reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspicion of fraudulent activity, money laundering, or any other illegal conduct.
• Failure to complete identity verification within the required timeframe.
• Chargebacks or disputed transactions initiated by the player.
• Abusive, threatening, or inappropriate behaviour directed at good bet staff or other players.
• At the player's own request for self-exclusion or account closure.

Where an account is closed due to a breach of these Terms, good bet reserves the right to withhold any balance remaining in the account pending investigation. If no breach is found, the balance will be returned to the player via their registered payment method.

Players who wish to close their account voluntarily may do so by contacting good bet support. Voluntary account closures will be processed within 5 business days and any remaining balance will be returned to the player's registered payment method.

11 Responsible Gaming

Good bet is committed to promoting responsible gaming and providing a safe environment for all players. We offer a range of tools to help players manage their gaming activity:

• Deposit limits — set daily, weekly, or monthly limits on how much you can deposit.
• Session time reminders — receive notifications when you have been playing for a set period.
• Cooling-off periods — temporarily restrict access to your account for a defined period.
• Self-exclusion — permanently exclude yourself from the good bet platform.

If you believe that your gaming is becoming a problem, we encourage you to use these tools or contact our support team. Good bet takes problem gambling seriously and will always act in the best interests of player welfare. For more information, visit our Responsible Gaming page.

12 Privacy & Data

Good bet collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

• Good bet will never sell your personal data to third parties for marketing purposes.
• Your data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law.
• Good bet uses AES-256 encryption and SSL/TLS protocols to protect all data transmitted to and from the platform.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal and regulatory retention requirements.

13 Intellectual Property

All content on the good bet platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of good bet or its licensors and is protected by applicable copyright and intellectual property laws.

• You may not copy, reproduce, distribute, or create derivative works from any good bet content without prior written permission.
• The good bet name, logo, and brand identity may not be used in any context without express written authorisation.
• Game content is licensed from third-party providers and is subject to those providers' intellectual property rights.

14 Limitation of Liability

To the fullest extent permitted by applicable law, good bet shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to:

• Loss of funds resulting from technical faults, disconnections, or platform downtime.
• Loss of data or account access resulting from security breaches where the player has failed to take reasonable precautions.
• Any decisions made by the player based on information provided on the good bet platform.
• Losses resulting from the player's failure to comply with these Terms.

Good bet makes no warranty that the platform will be available at all times or that it will be free from errors or interruptions. Scheduled and unscheduled maintenance may result in temporary unavailability of the platform or specific features.

15 Changes to Terms

Good bet reserves the right to update, modify, or replace these Terms and Conditions at any time. When material changes are made, good bet will notify registered players via email and will update the "Last Updated" date at the top of this page.

It is your responsibility to review these Terms periodically. Continued use of the good bet platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with any updated Terms, you must stop using the platform and contact support to close your account.

16 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the good bet support team. We aim to respond to all enquiries within 24 hours.

• Email: [email protected]
• Live Chat: Available 24/7 via the good bet platform
• FAQ: good-bet.app/faq

Good bet is committed to resolving all player complaints fairly and promptly. If you are not satisfied with the outcome of a complaint, you may escalate the matter through the appropriate regulatory channels.